I ordered alhaitham bag from them as well as 3 other genshin bags. Both times was great! Shipping and packaging was great and especially customer support. I ask some things about an item and they responded very quickly and nicely which is more important for me. Will definitely order again from them!!
The miku plush arrived safe and sound, along with some other goodies I ordered. She may have been a bit smaller than I expected, but she still very cute, soft, and comfortable to with snuggle with.